Communication and social media etiquettes

Communication etiquettes:

• Be precise: respect people's time; and respect their data limits: share large files as a link to cloud storage instead of a huge attachment.
• Be polite, whether the communication is synchronous (happening at the same time, like a chat or video call) or asynchronous (like email).
• Be credible: what we write builds, or loses, people's trust in us.

Never reply to spam, and never open its attachments. And remember: what we post can be deleted from view, but not permanently: it stays in our digital footprint.

Social media lets users create and share content, and it shapes politics, business, culture and education. Social media etiquettes:

• Be secure: choose strong passwords and change them regularly (use different passwords for different sites); never share your login details; know who you befriend; beware of fake information, and verify it before believing or forwarding it.
• Be reliable: think before uploading, especially personal photos and confidential files, because uploads stay on servers. Never meet an online friend alone.

Think before you post.